US Shipping - FREE
Canada - $10.99
International - $13.99 (Includes all countries other than the US & Canada)

• Orders will be shipped with USPS or UPS
• You will receive tracking # automatically upon shipment (please wait 1-2 business days to track online) There is no tracking # for international shipments unless it is shipped by EXPRESS.
• Most Orders are usually shipped same day if payment is received before 3:30 p.m. PCT, if not, then the very next business day. We don't ship on Saturday's and Sundays.
• Please keep in mind that:
  UPS Ground (2-7 Business Days Transit Time)
  USPS First Class (3-7 Business Days Transit Time)
  USPS Priority (2-5 Business Days Transit Time)
  USPS Global EMS (7-10 Business days Transit Time)
  USPS Airletter Post (7-14 Business Days Transit Time)
  *International Transit Times are Estimated (some deliveries may be quick or slow depending on each countries customs)
  *The Holiday Season MAY increase transit/delivery times
  
• 25% Discount on Shipping for Combined Purchases
  - We will take highest shipping first, then take 25% off shipping for each additional purchase
  - If an item with a lower shipping rate is purchased first, the highest shipping charge will still apply
• ALL ITEMS ARE BUBBLE WRAPPED CAREFULLY
• If you would like expedited shipping (UPS 3 Day, 2nd Day, and Next Day) please call us toll @ 626-281-9282
  
• Please note that seller will not be responsible for any lost, stolen or damaged goods during transit.
  
• International buyers are responsible for any tax and duties imposed by their country. Tax and duties are not included in the shipping rate
• If you would like to add insurance, simply pick the insurance option when paying

1. We ship to Confirmed/Billing addresses only! No Exceptions!
-Confirmed means that paypal has verified your billing address

2. Sales Tax: We are required to collect 8.25% sales tax for shipments made within CA State. International bidders are responsible for their countries customs and duties.

3. Paypal Payments have to be received within 7 days after auction ended TO GUARANTEE YOUR ITEM or a Non-Paying Bidder Alert will be filed.  For those paying by money order/cashier's check, those must be received within 7 days AFTER the auction has ended as well.  We will leave Negative Feedback to all Non-Paying Bidders.

Paying by Money Order/Cashier's Check:
Must Be Provided Or Order Will be Delayed

5. Please do not purchase/bid if you do not intend to pay. For serious bidders only!

All sales are final. No Refunds. We will exchange defective products within 14 days upon received shipment. Please contact us immediately if you have any problems with the products

• What you see in the pictures is what you will get
• WE REPLACE ITEMS THAT ARE DOA
• RETURNED MERCHANDISE MUST BE SENT BACK WITHIN 14 BUSINESS DAYS OF CONTACT, OR REUFNDS/EXCHANGES WILL NOT BE GIVEN, NO EXCEPTIONS
• Return Shipping is the responsibility of the customer
• YOUR BID IS YOUR CONTRACT, PLEASE AGREE WITH ALL SHIPPING, PAYMENT, AND OUR POLICIES BEFORE BIDDING.
• Failure to send payment within 7 days will result in
  1. NEGATIVE FEEDBACK
  2. BIDDER REPORTED TO EBAY FOR PERMANENT EXPULSION/SUSPENSION

Business Hours:
M-F: 10 a.m. - 7 p.m. PT (Pacific Time)
Sat: 11 a.m. - 6 p.m. PT (Pacific Time)
Sun: Closed
EMAIL: info@japanvideogames.com

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